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Talk talk TV box

Nautilus186
Conversation Starter
Private Message TalkTalk

on ‎17-11-2024 09:59 AM

Message 5 of 5

Hi .l have Fibre 150 and talk talk TV but have noticed l have the netgem 4k box but would prefer the new streaming box with Google that has replaced it. I do not like the netgem box as it is sluggish and the controller does not work very well .Can l get this box swapped for the 4k Google you view hub box that is given out  with fibre 150 now as l believe it's replaced the box l have?

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4 REPLIES 4

Anonymous
Not applicable
Staff
Private Message
In response to fr8ys

on ‎18-11-2024 08:10 AM

Message 1 of 5

Thanks @fr8ys 

 

Michelle 🙂

 

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fr8ys
Community Star
Private Message TalkTalk
In response to Nautilus186

on ‎17-11-2024 10:17 PM

Message 2 of 5

Pleased you got it sorted.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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Nautilus186
Conversation Starter
Private Message TalkTalk
In response to fr8ys

on ‎17-11-2024 10:06 PM

Message 3 of 5

Thanks have done that and all good.

fr8ys
Community Star
Private Message TalkTalk

on ‎17-11-2024 12:53 PM

Message 4 of 5

You would probably do best to phone the Loyalty team to discuss this.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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