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Unable to get onto your chat bot

Stujean
First Timer
Private Message TalkTalk

on ‎12-02-2024 05:30 PM

Message 3 of 3

how do we get onto the chat 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎13-02-2024 06:41 AM

Message 1 of 3

Hi Stujean

 

I can see that ferguson has linked to our help page.

 

Have you contacted our live chat team?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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ferguson
Community Star
Private Message TalkTalk

on ‎12-02-2024 05:40 PM

Message 2 of 3

There should be a blue Chat now button on the customer contact page here:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

..

 

If you cannot see it then that may be because of ad, or pop blockers on your browser, try disabling these and reloading, or try another browser. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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