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on 14-11-2024 12:28 PM
Hello,
When should I expect to see an area in My Account to track an upgrade order's progress?
Thanks,
Grant
on 18-11-2024 10:47 AM
Hi Chris,
My Account has yet to update with any details about the upgrade.
Thanks,
Grant
on 14-11-2024 03:00 PM
Hi Grant,
Still appears to be going through. If you bump the thread on Monday we'll check again
Chris
Chris, Community Team
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on 14-11-2024 02:47 PM
Hi Chris,
I just wanted to confirm it was still in place as my previous order was cancelled without me being informed so I don't want to get to within a couple of days before scheduled installation only to chase it up and find out it's not happening.
Thanks,
Grant
on 14-11-2024 02:44 PM
Hi Grant,
It may take a while to show in My Account. What do you need to know, we may be able to help?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences