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Upgrade Status in My Account

GrantWilson
Team Player
Private Message TalkTalk
Message 45 of 45

Hello,

 

When should I expect to see an area in My Account to track an upgrade order's progress?

 

Thanks,

Grant

Dovie'andi se tovya sagain
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44 REPLIES 44

GrantWilson
Team Player
Private Message TalkTalk
Message 41 of 45

Hi Chris,

 

My Account has yet to update with any details about the upgrade.

 

Thanks,

Grant

Dovie'andi se tovya sagain
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Message 42 of 45

Hi Grant,

 

Still appears to be going through. If you bump the thread on Monday we'll check again


Chris

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Message 43 of 45

Hi Chris,

 

I just wanted to confirm it was still in place as my previous order was cancelled without me being informed so I don't want to get to within a couple of days before scheduled installation only to chase it up and find out it's not happening.

 

Thanks,

Grant

Dovie'andi se tovya sagain
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 44 of 45

Hi Grant,

 

It may take a while to show in My Account. What do you need to know, we may be able to help?

Chris

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