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Upgrade Status in My Account

GrantWilson
Newbie
Private Message TalkTalk

8 hours ago

Message 4 of 4

Hello,

 

When should I expect to see an area in My Account to track an upgrade order's progress?

 

Thanks,

Grant

Dovie'andi se tovya sagain
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3 REPLIES 3

Chris-TalkTalk
Support Team
Staff
Private Message
In response to GrantWilson

6 hours ago

Message 1 of 4

Hi Grant,

 

Still appears to be going through. If you bump the thread on Monday we'll check again


Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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GrantWilson
Newbie
Private Message TalkTalk
In response to Chris-TalkTalk

6 hours ago

Message 2 of 4

Hi Chris,

 

I just wanted to confirm it was still in place as my previous order was cancelled without me being informed so I don't want to get to within a couple of days before scheduled installation only to chase it up and find out it's not happening.

 

Thanks,

Grant

Dovie'andi se tovya sagain
0 Likes

Chris-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 3 of 4

Hi Grant,

 

It may take a while to show in My Account. What do you need to know, we may be able to help?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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