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Upgrade to FTTP

Dmm11
First Timer
Private Message TalkTalk

on ‎02-12-2024 01:51 PM

Message 3 of 3

If I accept TT's offer of free upgrade to Full Fibre 150, will I have to start a new contract?

The email states that there would be no change to the current contract.

Thx.

 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎04-12-2024 01:31 PM

Message 1 of 3

Hi Dmm11

 

Call the loyalty team on 03451720088 They will be able to help

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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KeithFrench
Community Star
Private Message TalkTalk

on ‎02-12-2024 02:48 PM

Message 2 of 3

Normally, no. If you read the emails about it it says something along the lines of "free until you next renew your contract".

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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