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VOIP on CityFibre Installs

mrwrighty
Enlightened One
Private Message TalkTalk
Message 2 of 2

Any update on VOIP being made available on CityFibre. I still don't get why this is a CityFibre issue and not a TT issue when I can purchase VOIP from other providers on my FTTP service, but TT won't release my number as its still linked to my account.

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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi mrwrighty

 

Basically both TalkTalk and CityFibre cannot generate new numbers to add to an existing data only account. We can take over a number during the ordering process if its active,  but right now its not possible to generate a number and make it active. 

 

Hope that makes sense. 

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