NEED SOME HELP?

tonywalker · ‎12-01-2025

I had full fibre installed on 09 Jan and my VoIP is not working..

1. How do I get talktalk to activate my VoIP ?

2. My account appears to show I have copper for my phone , this was removed by city fibre, how do I tell talktalk this as keep getting moved from operator to operator.

Thankyou

Anonymous · ‎13-01-2025

Hi tony,

Do you currently have an eero or a Wifi Hub 2 router please?

Thanks

Michelle

KeithFrench · ‎12-01-2025

Did you apply for VoIP at the time of the order for full fibre?

Which make/model of router do you have & if it is an eero, have you also been sent a Grandstream unit as well?

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support

NEED SOME HELP?

VOIP