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Webchat is not working

A_TT_Customer
First Timer
Private Message TalkTalk

on ‎11-01-2024 01:17 PM

Message 4 of 4

"Go back to the previous page or log in to continue your conversation."

 

I am logged in, I have tried different browsers and devices tried on clean browsers with no add ons

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3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message
In response to A_TT_Customer

on ‎11-01-2024 01:41 PM

Message 1 of 4

Hi

 

if you can post the full links, we can feed this back.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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A_TT_Customer
First Timer
Private Message TalkTalk
In response to Michelle-TalkTalk

on ‎11-01-2024 01:37 PM

Message 2 of 4

Yes it seems to be working through that link thank you.

 

You might want to get the service.talktalk and support.talktalk links checked.

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Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎11-01-2024 01:23 PM

Message 3 of 4

Hello,

 

Does Live Chat work if you try to access it below?

 

How to contact TalkTalk Broadband - TalkTalk Help & Support

 

Thanks

 

Michelle

 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences


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