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Wi-Fi extender

Lola16
First Timer
Private Message TalkTalk
Message 3 of 3

Hi, how do I get a Wi-Fi extender for my eero?

I can’t get internet outside of my living room where the eero is located. I’m in a small bungalow so it’s a bit strange that it doesn’t reach outside this room. But I can get my Alexa to work in the kitchen but no Wi-Fi on my tablet!
Im not tech savvy, so any help greatly appreciated.thank youx

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Lola,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

The correct way to extend an Eero is not via a WiFi extender, but via an additional Eero of the same model number, so that they work together as a mesh network. I will ask TalkTalk to advise you on how to get one.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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