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WiFi calling

jstype
Super Duper Contributor
Private Message TalkTalk
Message 8 of 8

Hi,

Can you give me some advice.

 

I am not sure that I have posted this in the correct place.

 

At the moment I have a land line and a City Fibre connection I have a TalkTalk Wi-Fi Hub 2
version SG4K100174  and if I log in to the router under "my phone" it says voice not enabled.

I am aware  that land lines are shortly to be discontinued is it possible to use my WiFi to send and receive calls and deactivate my landline.

Would this be complicated and could I stay on the same package have at the same price with my landline number being used on the WiFi.

Thanks for any help or advice you can give me

KInd regards

jstytpe

 

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7 REPLIES 7

jstype
Super Duper Contributor
Private Message TalkTalk
Message 1 of 8

Thanks  for pointing that out.

regards

jstype

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 8

@jstype, Wi-fi calling isn't the same thing as VOIP.

 

It's what your mobile uses when the phone signal is poor, using any available wi-fi.

 

It's not a substitute for the landline in the way that VOIP is.

Gliwmaeden2, a fellow customer.
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Message 3 of 8

The copper line will continue on, and im sure by the time it is decommissioned (around 2025, I think) the ability to add VoIP will be possible.

jstype
Super Duper Contributor
Private Message TalkTalk
Message 4 of 8

That's a shame. Thanks for your help.

Kind regards

jstype

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Message 5 of 8

Hi jstype

 

Unfortunately Its not possible to add a VoIP service to an existing service on a City Fibre connection, for this to happen the service will need to be completely disconnected and then re-ordered which would mean a loss of service during the change.  

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jstype
Super Duper Contributor
Private Message TalkTalk
Message 6 of 8

No I did not, I wanted to keep my landline at that time. 

I now think it might be better to move to WiFi calling.  I am not sure what it would entail though in cost purchasing a VOIP phone etc.

I suppose if I left it till we are forced to change over all the costs would be paid for me.

Thanks for your help any advice that you can give me would be appreciated.

Regards

jstype

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Michelle-TalkTalk
Support Team
Staff
Private Message
Message 7 of 8

Hi,

 

Did you originally sign up for a VOIP package?

 

Thanks

 

Michelle

 

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