My WiFi internet connection has been dropping out over the last 3/4 days .. I’ve had to switch the router on and off multiple times a day .. a general issue ? Or just mine .. given up with the talk talk chat after over an hour waiting for an agent
Thanks ! Have tried the pin reset and it still drops after about 90 minutes .. the chat agent c some back in the end .. took 3 hours .. will try the support again tomorrow
Is the ONT working OK i.e. no LOS light on? Which make/model of router do you have and have you tried a pinhole reset if appropriate?
If you would like the support team here to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday.
