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on 15-12-2024 06:08 AM
I’ve been having an ongoing problem all week where every hour or so my internet stops working. When I go into the wifi settings on all my devices it shows “connected without internet”. This is typically solved by restarting my router but will only work for an hour or so before I have to reboot again. Each time this happens the white light is still on on the front of the router. I have used the live web chat and called TalkTalk only to be told there’s no issue on their end and that my internet is working fine, which it obviously isn’t considering I am constantly losing connection. Any idea how to sort this as it’s becoming increasingly frustrating to be paying for a service that I am barely receiving.
on 15-12-2024 10:51 AM
Terrible customer service
They won't learn
They won't change
Shut them down
Cancel your contract, leave
Find another service provider
on 15-12-2024 10:48 AM
I have exactly the same issue 😩
on 15-12-2024 07:59 AM
Please complete your community forum profile, @abby23t.
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Go via your avatar, settings, drop down menu.....Personal Information. SAVE CHANGES.