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boosts

severus
Popular Poster
Private Message TalkTalk
Message 3 of 3

I would appreciate help on knowing how to remove two boosts from my account.

So far, I have not been successful and this has been going on for three months with a fourth month coming up.

Thank you. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @severus

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Which Boosts are they? Most can be removed via My Account after a minimum duration of one month, although you need to make sure that you get a pop-up window to confirm the action. If you don't, then make sure that ad and pop up blockers are disabled, or try a different browser.

 

TV can only be removed by contacting customer services directly. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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