Have you phoned 03451 720088, @kenny1954?
Better than waiting for Chat to call you back. Needs to be done in a phone call.
Forum staff cannot process this for you - they'll check when they reach this, but I don't know which day.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
