full fibre broadband problem with phone lighting up every 30 minutes

[kbleigh]

Every 30 mins, day and night, the landline phone display lights-up with the message "external call".

I think this may be a router problem - can it be resolved by a firmware fix or a change of router?

[Debbie-TalkTalk]

HI @kbleigh 

Apologies for this. I can apply the fix for this issue.

Please can you add your name and TalkTalk account number to your Community Profile.

Thanks

Debbie