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voip monitoring

Mouse
Chatterbox
Private Message TalkTalk

on ‎10-12-2023 11:08 AM

Message 5 of 5

Why is my digital phone connection showing no number, and no ring every 30 minutes?

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4 REPLIES 4

Anonymous
Not applicable
Staff
Private Message

on ‎13-12-2023 08:36 AM

Message 1 of 5

Morning Mouse,

 

How has your voice service been over the last 48hrs? Has this now been resolved?

 

Thanks

 

Michelle

 

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Anonymous
Not applicable
Staff
Private Message

on ‎11-12-2023 08:24 AM

Message 2 of 5

Hi again,

 

This should now be resolved. I'll check back in with you in 48hrs to see how you're getting on.

 

Thanks

 

Michelle

 

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Anonymous
Not applicable
Staff
Private Message

on ‎11-12-2023 07:04 AM

Message 3 of 5

Morning,

 

I'm sorry to hear this. I've raised this over to our Devices Team to apply the fix for this and I will post back to confirm as soon as this has been completed.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-12-2023 01:24 PM

Message 4 of 5

It's a known fault and staff will sort it after the weekend, @Mouse.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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