NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Full fibre download speeds

Russ Allen
First Timer
Message 2 of 2

I went to Fibre 65 on 11th March with an estimated average download speed of 73Mbps and a minimum of 40Mbps.

On the 24th March I did a lot of TalkTalk speed tests and got results of between 13 and 23Mbps downloads throughout the day so contacted TalkTalk through live chat. They told me to wait and the speeds would go up once the full fibre install stabilised. 

By coincidence all the TalkTalk tests I did over the next couple of days showed download speeds of 73 or 74Mbps which surprised and impressed me. Subsequently I've been running tests from other speed test providers which sadly were only yielding download speeds averaging 19Mbps. Today's tests ranged from 0.45 to 7.4Mbps throughout the day whilst all the time TalkTalk tests showed 73 or 74Mbps. 

For testing I used Measurement Labs, Which broadband, Go Compare, Broadbandspeedtest, USwitch & Virgin with consistent results.

Are the other six all totally inaccurate (although very similar) and are TalkTalk 100% accurate or am I being made a fool of?

By the way I've just run another TalkTalk speed test and astonishingly once again it was 73Mbps!

0 Likes
1 REPLY 1

Michelle-TalkTalk
Support Team
Message 1 of 2

Hello,

 

Can you please update your community profile to include your:
 

  • Name
  • Telephone number
  • Alternative contact number


We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.


Thanks


 

0 Likes