Call Safe does not Activate

[JohnAaronRose]

On Saturday, I have dialled 1472 and pressed 1 to activate Call Safe. However, when I dialled 1472 later that day and yesterday & today, nothing different happens. So I cannot 'block' any numbers. PLease activate this feature.

XXXXX PHONE NUMBER removed for security reasons. 

[Arne-TalkTalk]

I will try to log the fault for you. 

[JohnAaronRose]

After waiting for some time. I tried to speak to the Full Fibre team but got the New Customer Full Fibre team who then tried to put me through to the Existing Customer Full Fibre team. I got the ringing tone for half an hour and then gave up. I'd call that poor customer service. Can you contact them directly rather as they don't respond to customers' calls.

[Gliwmaeden2]

@JohnAaronRose, any scammer can read these threads so publishing your phone number is actually against forum rules.

[Arne-TalkTalk]

Hi JohnAaronRose

You need to call and speak to the the Full fibre team (03451720088 ), the activation of callsafe will need to be logged with City Fibre as its showing as inactive. 

We dont have access to that system on the Community. 

Sorry

[JohnAaronRose]

I was trying to be helpful.
How about answering my question?

[Gliwmaeden2]

Please NEVER post personal information details in the public thread, @JohnAaronRose.

If your profile is complete, staff are able to identify your account when they reach your topic.