Forum staff support are not on here at weekends, @annie6.
Use phone / Chat, detailed here:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Remember that the Call Divert is charged, and the calls themselves are charged, unless covered by an inclusive calls boost:
https://community.talktalk.co.uk/t5/Articles/About-Call-Divert/ta-p/2205322
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
