How do you get help
on 16-07-2024 08:53 AM
Message 3 of 3
I don’t need my home phone anymore
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2 REPLIES 2
on 16-07-2024 08:58 AM
Message 1 of 3
Hi Portman15,
I can see that Gliwmaeden2 helped you with this. If you need any further assistance can you please give a bit more information
Thanks
Chris
Chris, Community Team
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on 16-07-2024 08:55 AM
Message 2 of 3
Unless you have Fibre to the Premises, you cannot separate the landline from your Broadband billing, @Portman15.
That line brings you your FTTC broadband and can't be removed.
Gliwmaeden2, a fellow customer.
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