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LANDLINE INCOMING CALLS ISSUE

makauchan
First Timer
Message 2 of 2

Someone has just rang, saying finally I've got through to you, rang a number of times this week.

Apparently they have just been receiving a 'Burr' sound instead of a ringing tone when calling me.

Rang at 17:57pm when my telephone was ringing, but rang a few minutes earlier and I had no ringing, they had this 'Burr'.

I was at home all day Friday awaiting a telephone call from the hospital, nothing received although telephone shows a missing call, which I did not hear ringing.

 

Can anyone provide any assistance, please?

 

Recently had an issue with interference on line, which TT corrected and also had an issue with changing router password, received another router which I have yet to change. 

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1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi makauchan,

 

Can you please update your community profile to include your:


  • Name

  • Telephone number

  • Alternative contact number

  •  

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Thanks

Chris

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