I have a problem with my phone. I cannot receive calls. If somebody tries to call me they get cut off straight away. The phone does not ring here but if I dial 1471 I get the details of the last caller. I can still make outgoing calls with no problem so far.
I did report this in a live chat via my account yesterday and was told I'd get a call back between 12:00 and 14:00 that day but there was no call and the fault is still there.
I hope you can help. Thank you.
Hi @@Wysall Rover
The line tests picked up a potential fault which could be internal wiring. Can you connect your phone direct to your test socket and see if calls come in.