Reporting fault on fathers landline, which does not seem able to make or receive calls as of 8/9/2024. I have added his details in my private info in my profile.
I am not at his property but can attend tomorrow (Monday). Is there any way of testing his line?
The router is working and he has internet access. The phone is in the same master socket and has power but phone has no dial tone. The phone equipment seems to be working as the base powers up with a ring, and can find the handset which is also an audible ring. External callers hear ring tone and the ‘leave a message’ option plays but does not show on the phone handset.
Both he and mum are over 80 and rely on the landline (mum had stroke 2023). They make very limited use of internet, hence I am reporting the issue.
