Landline text calls
on 04-06-2024 08:26 PM
Message 7 of 7
How do I get my landline to accept text messages
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6 REPLIES 6
on 05-06-2024 10:30 AM
Message 1 of 7
Hi JF25101
Ive tested this, Without callsafe SMS's do get delivered automatically to your landline via the BT SMS system, but with callsafe enabled they do not get delivered,
Hope that helps
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on 05-06-2024 08:09 AM
Message 2 of 7
Exactly. @JF25101, can you possibly clarify what you mean by "accept" text messages, as it does affect the reply that staff will give you?
Gliwmaeden2, a fellow customer.
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on 05-06-2024 01:40 AM
Message 3 of 7
FYI - The OP is asking "How do I get my landline to accept text messages". SMS texts are not supported on the TalkTalk landline network which is voice only. BT have an SMS to voice service and in that case the TalkTalk recipient will get a voice message. I suggest the OP waits for official TalkTalk confirmation for the OP's question.
Gondola Community Star 2017-2024
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on 05-06-2024 01:25 AM
Message 4 of 7
@Gondola, my traditional landline service picks up the text message converted into a voice message.
I haven't had to set this up - it's automatic.
Gliwmaeden2, a fellow customer.
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on 04-06-2024 11:59 PM
Message 5 of 7
TalkTalk's landline service is voice only and has never accepted text messages or provided support for text messaging.
Gondola Community Star 2017-2024
Like below to appreciate my post . . . Mark as solved Accept as Solution
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on 04-06-2024 08:54 PM
Message 6 of 7
It should be automatic.
Not sure if callsafe will cause an issue though.
This article may be if interest.
https://thesmsworks.co.uk/blog/sending-text-landline/
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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