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Home Phone

Get help with your TalkTalk landline and calling features.

New telephone pole no landline

oscarnan
First Timer
Private Message TalkTalk

on ‎25-03-2024 04:52 PM

Message 3 of 3

Open Reach took out old pole, put up new one and reconnected our line but we have no connection. Open Reach website say contact your landlines provider .... what do I do? Please help!

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎26-03-2024 07:12 AM

Message 1 of 3

Hi @oscarnan 

 

I'm showing that an Openreach appointment has been confirmed last night with one of our agents.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎25-03-2024 09:15 PM

Message 2 of 3

Complete your community forum profile details for TT staff to identify your account, @oscarnan.

 

They'll reply during the day.

 

Go via your avatar/name; settings; drop down menu; add your Talktalk landline number or account number etc in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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