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Home Phone

Get help with your TalkTalk landline and calling features.

No landline after storm

zedlegs
First Timer
Private Message

on ‎11-05-2023 02:58 PM

Message 4 of 4

Storm damaged several poles in our area on Tuesday and my (and some neighbours) lost landline/internet.

It only affected my landline, which despite being reported and a response saying it's been fixed ..... it is still NOT working. REP-12875552.

 

Can someone please look into this.

 

Thanks in advance.

 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to zedlegs

on ‎15-05-2023 06:38 AM

Message 1 of 4

Hi zedlegs

 

I'm so glad to hear this, thanks for letting me know 🙂

 

Debbie

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zedlegs
First Timer
Private Message
In response to Debbie-TalkTalk

on ‎12-05-2023 05:50 PM

Message 2 of 4

Thank you for your response Debbie. The fault has now been sorted and everything is now working. Regards, Z.

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎12-05-2023 06:27 AM

Message 3 of 4

Hi zedlegs

 

I'm sorry to hear this.

 

Can I just check, have you tested with a different phone at the test socket?

 

If you have already tried this then I will need to arrange an Openreach engineer visit.

 

Thanks

 

Debbie

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