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Get help with your TalkTalk landline and calling features.

Phantom calls

Rapier45
First Timer
Private Message TalkTalk
Message 6 of 6

After several attempts to get online chat to even understand the issue you guys are my best hope.

The phantom calls we're fixed soon after Full Fibre was installed by some online fix but the problem has returned. I get one silent, no number call every 30 mins it so. Can you help please 

 

0 Likes
5 REPLIES 5

Message 1 of 6

Hi @Rapier45 

 

No problem 🙂

 

I will check in again with you on Thursday to see if these calls have stopped.

 

Thanks again.

 

Debbie

Message 2 of 6

Great, thank you

Message 3 of 6

Hi @Rapier45 

 

Apologies for this.

 

I've made some changes, please can you monitor the line over the next few days?

 

Thanks

 

Debbie

Rapier45
First Timer
Private Message TalkTalk
Message 4 of 6

Thank you

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

Please complete your community forum profile details for Talktalk staff to identify your account, @Rapier45.

 

Add your Talktalk phone number or account number in Personal Information. Go via your avatar; settings; drop down menu.....SAVE CHANGES. 

 

Staff reply during the day, Monday to Friday. 

Gliwmaeden2, a fellow customer.