Get help with your TalkTalk landline and calling features.
Wednesday
There is a small phone line junction box just outside my property. The cover has been removed and pairs of wires are sticking out from it. The phone line is now very crackly and the internet connection often goes down. Please can you get openreach to reinstate the junction box to its correct state?
yesterday
A morning visit will be fine. Can you let me know which day please?
yesterday
OK thanks. To investigate further we'll need to arrange an engineer visit, to do this can you confirm:
Thanks
Chris
Chris, Community Team
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yesterday
Yes, phone and router connected to test socket.
Roger.
Wednesday
Thanks for updating your profile. Line test is picking up a potential problem. Is your telephone and router currently connected to the test socket? Your guide to main phone sockets - TalkTalk Help & Support
Chris
Chris, Community Team
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Wednesday
Thank you. I have updated my profile as requested.
Wednesday
Hi Roger39,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences