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Home Phone

Get help with your TalkTalk landline and calling features.

Phone rings but cannot answer or make calls

Pal353
Super Duper Contributor
Private Message TalkTalk
Message 4 of 4

Yet again there is a fault with our landline. I cannot make calls and incoming calls ring and then switch to a distorted ringtone. I have used the line test to confirm that the fault is once again between the exchange and my house and am told that an Openreach engineer will try to fix it within the nest 2 or 3 working days. I will let you know how I get on.

Pal353
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3 REPLIES 3

Message 1 of 4

Morning,

 

I'm really glad to hear this and thanks for the update 🙂

 

Thanks

 

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Pal353
Super Duper Contributor
Private Message TalkTalk
Message 2 of 4

Thanks for your email, Karl. The Openreach engineer, whom I taught, has found the corroded wire and replaced it so I am hopeful that this repair is more permanent. The fault has been quickly corrected, for which I am grateful. Thank you.

Pal353
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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi

 

I do see this is logged to Openreach, please let me know what happens when the engineer has been.

 

Karl,

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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