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Get help with your TalkTalk landline and calling features.

Phoneline Charges

JennyS29
First Timer
Private Message TalkTalk
Message 3 of 3

My last 2 payments have increased - why?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi JennyS29

 

Thanks for your post

I can look into this but first, can you please update your community profile to include:

 

Name

Telephone number or account number.


Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 


Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Do you mean just for phone calls or your overall bill, @JennyS29?

 

You'll need to give us more information - but check the detailed area of your bill.

 

For staff support, please make sure that you have completed Personal Information in your community profile. Remember to SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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