Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Retaining phone number when moving from TalkTalk

Pat15
First Timer
Private Message TalkTalk

on ‎10-01-2025 11:54 AM

Message 4 of 4

Hello

We had the same BT number for years before moving to TalkTalk about 6 years ago (we kept this number) I'm considering moving from TalkTalk as I'm moving house & the fees for moving seem to be quite high. Can I retain my phone number when I move back to BT?

Thanks in advance for replies.

Labels:
0 Likes
3 REPLIES 3

Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Pat15

on ‎10-01-2025 01:44 PM

Message 1 of 4

See this information page, @Pat15:

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

 

If you can't manage it via My Account, phone 03451 720088 or use Chat and ask for the Home Move team that way. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes

Pat15
First Timer
Private Message TalkTalk

on ‎10-01-2025 12:41 PM

Message 2 of 4

Oh I didn't know about that. I'll get in touch with the Home Move team. Do you have contact details for them?

Thanks

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-01-2025 12:01 PM

Message 3 of 4

Should be fine if you are moving within the same area code, @Pat15.

 

But if you move using the Home Move team and accept a new contract, they waive the £60 moving fee.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
0 Likes
© TalkTalk 2026