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Home Phone

Get help with your TalkTalk landline and calling features.

Retaining phone number when moving from TalkTalk

Pat15
First Timer
Private Message TalkTalk
Message 4 of 4

Hello

We had the same BT number for years before moving to TalkTalk about 6 years ago (we kept this number) I'm considering moving from TalkTalk as I'm moving house & the fees for moving seem to be quite high. Can I retain my phone number when I move back to BT?

Thanks in advance for replies.

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3 REPLIES 3

Message 1 of 4

See this information page, @Pat15:

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

 

If you can't manage it via My Account, phone 03451 720088 or use Chat and ask for the Home Move team that way. 

Gliwmaeden2, a fellow customer.
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Pat15
First Timer
Private Message TalkTalk
Message 2 of 4

Oh I didn't know about that. I'll get in touch with the Home Move team. Do you have contact details for them?

Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Should be fine if you are moving within the same area code, @Pat15.

 

But if you move using the Home Move team and accept a new contract, they waive the £60 moving fee.

Gliwmaeden2, a fellow customer.
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