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on 10-01-2025 11:54 AM
Hello
We had the same BT number for years before moving to TalkTalk about 6 years ago (we kept this number) I'm considering moving from TalkTalk as I'm moving house & the fees for moving seem to be quite high. Can I retain my phone number when I move back to BT?
Thanks in advance for replies.
on 10-01-2025 01:44 PM
See this information page, @Pat15:
https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259
If you can't manage it via My Account, phone 03451 720088 or use Chat and ask for the Home Move team that way.
on 10-01-2025 12:41 PM
Oh I didn't know about that. I'll get in touch with the Home Move team. Do you have contact details for them?
Thanks
on 10-01-2025 12:01 PM
Should be fine if you are moving within the same area code, @Pat15.
But if you move using the Home Move team and accept a new contract, they waive the £60 moving fee.