Since going on Fibre 500 I've been using VOIP by connecting my analogue phones to the internet via Talktalk's adapter. I now have a Gigaset A300IP base plus Gigaset S700 handset which are both VOIP enabled. However, I can't get registered with Talktalk's service. I've logged into the Gigaset base but the settings Talktalk have given me (from the Online Chat) don't correspond with the info required by the Base for configuration. Has anyone any experience of this?
Since I last posted the system using my old base does not provide all the features listed on the handset. I still don't understand how I can plug in the old base with no configuration and VOIP works, but the n300ip base has to be configured.
Okay no worries, thank you very much for letting us know. Should you require any assistance, please do not hesitate to contact us. Thank you very much for contacting TalkTalk. Have yourself a lovely day.
I've connected my old Gigaset base to the adapter as before but using the new Gigaset handsets (S700) and it works. So I'll have to leave it like that.
Three lights showing on the adapter. My analogue phone system is a Gigaset and when the Fibre 500 was installed the Gigaset base was simply plugged into the adapter and the adapter was connected to the Eero. I can't understand why I can't simply plug in the new A300IP base in the same way without having to configure it with a variety of settings.
I did think that having a VOIP enabled base meant I didn't have to use the adapter. However I've connected the phone from Base to adapter and ethernet from adapter to Eero, but the handset shows "No LAN".
You can also allow @ferguson to help, he's more skilled on these types of issues. Thanks for the support by the way @ferguson, it doesn't go unnoticed. Thanks
