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Spoofed calls

rolando
Whizz Kid
Private Message TalkTalk

13 hours ago

Message 4 of 4

I run a small business from home and regularly receive calls from call centres trying to sell me utilities, fix my computer, tell me my credit card has been used to make transaction etc. I get business from calls so I don't want Call Safe to act as a barrier to this.

Each time I get a spoofed call I block it although the system only stores 100 numbers and I have to regularly clear it.

Last summer OFCOM announced that telephone companies would have to take action to stop spoofing of calls from foreign call centres using UK numbers, this action had to be taken by 29th January.

Can you update me on what TalkTalk is doing about this as I haven't seen any improvement.

Thanks

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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk
In response to rolando

12 hours ago

Message 1 of 4

Ok thanks. Wait for support staff to get round to your thread for a response 

 

I've tried googling but can find no updates from any suppliers so no idea what's happening.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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rolando
Whizz Kid
Private Message TalkTalk
In response to fr8ys

12 hours ago

Message 2 of 4

Residential

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fr8ys
Community Star
Private Message TalkTalk

13 hours ago

Message 3 of 4

Are you a residential or a business customer?

 

This forum is for residential customers of TalkTalk.

 

TalkTalk Business Support can be found here.

https://supportcentre.talktalkbusiness.co.uk/home?_ga=2.107564932.704890122.1661952238-95588165.1661...

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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