Trouble with phone
on 23-02-2025 12:57 PM
Message 3 of 3
Phone has line and rings but we can’t hear caller and they can’t hear us. Have checked connection etc
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2 REPLIES 2
on 24-02-2025 07:01 AM
Message 1 of 3
Hi Plava
Can you please update your Community Profile to include your
- Name
- TalkTalk Telephone number or Account number
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Do not post any personal information, account numbers or phone numbers publicly.
Thanks
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 23-02-2025 04:06 PM
Message 2 of 3
Are you on full fibre, ordinary fibre or ADSL?
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they?
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