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Home Phone

Get help with your TalkTalk landline and calling features.

Trouble with phone

Plava
First Timer
Private Message TalkTalk

on ‎23-02-2025 12:57 PM

Message 3 of 3

Phone has line and rings but we can’t hear caller and they can’t hear us. Have checked connection etc

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎24-02-2025 07:01 AM

Message 1 of 3

Hi Plava

 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number
     

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Do not post any personal information, account numbers or phone numbers publicly.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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KeithFrench
Community Star
Private Message TalkTalk

on ‎23-02-2025 04:06 PM

Message 2 of 3

Are you on full fibre, ordinary fibre or ADSL?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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