cancelling talk talk service

[buffer66]

need to cancel as person gone in a nursing home Other

[Arne-TalkTalk]

HI Michealcurran

Call the loyalty team on 03451720088. They will be able to help with the cancellation.

Sorry for any inconvenience caused 

[ferguson]

@Michealcurran 

I have removed your personal details for your own security. You cannot cancel by posting on here, you must contact TalkTalk directly by calling the cancellations team on 0345 172 0088. They will be open from 9:00am on Monday.

If you have any further queries then please start your own topic.

[Michealcurran]

Send me package and u will return necessary equipment I will not be using your services after 23 rd September so I should not have to pa an extra 

[Michealcurran]

I *removed for security* wish to cancel my broadband from Monday 23 rd September i I am not in contract so therefore cancel this broadband please 

[Gliwmaeden2]

@buffer66, do you have power of attorney  / authority to act?

The account needs to be cancelled by the account holder, directly with the retentions team on 03451 720088. 

They'll require ID etc.

Talktalk will require 30 days' notice and the account holder should keep their Direct Debit in place till the final bill showing £0.00 confirms nothing more is due.

Equipment will also need to be returned.