Get help with your TalkTalk landline and calling features.
Saturday
People cannot hear me talking on the phone, intermittently (1 in 3 calls). I can hear them
Line check for home phone said "Our diagnostic tool picked up on a potential issue but to help us understand what’s going on you’ll need to run a more in depth line test."
Did that and eventually got an email message that they didn't find anything, and to post here (I think) if there was a problem.
Any ideas what I should do? I do not have access to another physical phoneset, so cannot swap.
Thanks
14 hours ago
Morning,
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Thanks
Michelle
Saturday
Chat support is available on Sunday, @drking :
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Staff won't pick up your message on here before Monday. Complete your community forum profile details for them to identify your account. Go via your avatar; settings etc.