Get help with your TalkTalk landline and calling features.
on 12-09-2024 03:59 PM
Since having Fibre 150, with a new router, we get a "no number" call every 30 minutes. From a previous message on the Community it seems that TalkTalk need to reset something their end. How can I get them to do this without spending hours on the phone to them?!
on 18-09-2024 06:50 AM
Hi @JimmyFish
That's great, thanks for letting us know 🙂
If you do experience any further issues then please post back on this thread and let us know.
Thanks again.
Debbie
on 17-09-2024 04:59 PM
Hi, yes thank you, the problem has been resolved! Can I also comment that before we were upgraded to Fibre 150 we used to get spam phone calls on at least a daily basis, but since then we have only received perhaps one a week. Have you been able to filter these out for us? If so, thank you very much indeed, they were a right pain but now we aren't bothered by them!
on 17-09-2024 08:38 AM
Hi @JimmyFish
How are you getting on? Has the 30 minute voice issue now been resolved?
Thanks
Michelle
on 13-09-2024 08:11 AM
Hi
I've applied the update to your router. This will stop the Calls issue.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.