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mystery "no number" phone calls every 30 minutes

JimmyFish
Sightseer
Private Message TalkTalk
Message 5 of 5

Since having Fibre 150, with a new router, we get a "no number" call every 30 minutes. From a previous message on the Community it seems that TalkTalk need to reset something their end. How can I get them to do this without spending hours on the phone to them?!

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4 REPLIES 4

Message 1 of 5

Hi @JimmyFish 

 

That's great, thanks for letting us know 🙂

 

If you do experience any further issues then please post back on this thread and let us know.

 

Thanks again.

 

Debbie

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Message 2 of 5

Hi, yes thank you, the problem has been resolved! Can I also comment that before we were upgraded to Fibre 150 we used to get spam phone calls on at least a daily basis, but since then we have only received perhaps one a week. Have you been able to filter these out for us? If so, thank you very much indeed, they were a right pain but now we aren't bothered by them!

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @JimmyFish 

 

How are you getting on? Has the 30 minute voice issue now been resolved?

 

Thanks

 

Michelle

 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi

 

I've applied  the update to your router.  This will stop the Calls issue.

 

Thanks  

Karl. 

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