noise on line

[Ramsbottom8]

My landline phone makes a continuous buzzing sound when you lift the receiver. If you dial it from another phone it just buzzes and crackles.

[Michelle-TalkTalk]

Hi @Ramsbottom8 

Do you still need our assistance with this?

Thanks

Michelle

[Debbie-TalkTalk]

Hi @Ramsbottom8 

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[KeithFrench]

Please try temporarily moving this handset to the test socket behind the Master Socket's removable faceplate, with a new or known good microfilter. If it is still no good there, does the phone take batteries & have they been changed? Do you have another handset that you could try in place of it?