phone display says Calling there is a beeping, can't stop it. I have reported it on 9.2.24

[Aniachka1]

I tested my line & got a message saying

"we think there is an issue with your telephone."  and a fault ref; 13971345

It's two days later & I still have the fault & there is no update on the fault report

[Karl-TalkTalk]

Hi

You can always reply here at any time and we can pick this up with you.

Regards,

Karl. 

[Aniachka1]

So basically I just live with it?  We have a daughter coming to stay soon I'll try & be brave & disconnect when I've got someone else here.  Can I come back to you if the disconnect doesn't work, please.

[Karl-TalkTalk]

Hi

OK, I do understand.  The only issue is that we cannot verify if anything you have connected could be causing the issue.

Karl.

[Aniachka1]

Thank you Karl.  We have a monitor linked to our phone line to get help for my husband if necessary I am reluctant to unplug my landline in case of an emergency. 

[Karl-TalkTalk]

Hi

All tests are currently clear.  if this is still happening can you unplug everything out of your phone socket for 30 minutes, then connect back up and retest.

Thanks  

Karl. 

[Aniachka1]

Thank you - I have added my landline number.

[Gliwmaeden2]

Add your Talktalk landline number in Personal Information in your community forum profile details, @Aniachka1, for staff to identify your account. 

They will reply after the weekend. 

Go via your avatar/name; settings; drop down menu.... SAVE CHANGES.