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on 06-08-2024 01:53 PM
Due to security reasons I wish to change my account email address. I want to use an address that I had when I had an account with TT many years ago. I am asking because when I returned to TT I was told that I would have to provide a different address ( which I did ) but I now want to revert back. Any ideas if this is possible ?
on 07-08-2024 02:17 PM
@BartyA, please never post personal information details in the public thread.
To PM, click on @Arne-TalkTalk's name and you will find the option to send a private message (not an email).
on 07-08-2024 02:11 PM - last edited on 07-08-2024 02:15 PM by Gliwmaeden2
Hi Arne, The email address I used 10 years ago and want to revert back to is :- XXXXX REMOVED FOR SECURITY REASONS If you can get that released for me that would be great as I really want to dump Gmail because of issues I've had. Thanks.
on 07-08-2024 12:17 PM
@BartyA Ok , can you PM me the full email address and I can try to release it as its not one of ours.
on 06-08-2024 07:51 PM
That's my understanding, sorry. You will need to wait for a definitive answer when the support team are back online tomorrow.
on 06-08-2024 07:14 PM
Hi, That's what they told me some 10 years ago --- Can someone give me a reason why as I do not want to create a new email address and I do want to dump Gmail !
on 06-08-2024 05:10 PM
You cannot use the same email address on a new account as you did on an old one.
on 06-08-2024 03:33 PM
My original email BEFORE I left TT was a BTinternet one --When I re-joined I was told I could not re-use this one and I created a Gmail address. I now want to close the Gmail for security reasons ans would rather like to use my old BTinternet one
on 06-08-2024 02:42 PM
on 06-08-2024 02:20 PM
For security reasons TalkTalk no longer allow TalkTalk domain email addresses to be used as part of the sign-on procedure to My Account.