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Blocked Website

RAFACAT
First Timer
Private Message TalkTalk

on ‎15-06-2025 08:05 PM

Message 3 of 3

I have used www.purposegames.com on a daily basis for 12 years but am now unable to access this via my TalkTalk network. It is understood the scam filter within Homesafe is causing the block.

I have removed Scam protection in Homesafe and made the site an exception in Kidsdafe. I have subsequently cleared browser cache and rebooted my router unfortunately the problem persists.

The site is reachable using my phone mobile data but that is unsatisfactory as full wi-fi access is needed.

Any suggested fix please

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
In response to RAFACAT

on ‎15-06-2025 09:38 PM

Message 1 of 3

Thanks for letting us know. Pleased you sorted it.

 

Dont worry about troubling us, it's what it's here for.

 

Things are slower at the weekend as staff only work normal office hours.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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RAFACAT
First Timer
Private Message TalkTalk

on ‎15-06-2025 09:08 PM

Message 2 of 3

Problem has cleared after switching router off for 30 minutes then restarting - sorry to bother the Community

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