DNS Issues with TalkTalk

[simmondp]

Looks like there is a DNS problem (either a real one, or blocking going on) as:

d:\>nslookup radio.entertainmenttechnologies.co.uk 8.8.8.8
Server: dns.google
Address: 8.8.8.8

Non-authoritative answer:
Name: radio.entertainmenttechnologies.co.uk
Address: 79.99.41.130

But try this using the TalkTalk DNS Name Servers and you get this:

d:\>nslookup radio.entertainmenttechnologies.co.uk 79.79.79.80
Server: public-dns-b.as9105.net
Address: 79.79.79.80

*** public-dns-b.as9105.net can't find radio.entertainmenttechnologies.co.uk: Non-existent domain

Perhaps your tech people can look into it and see what is going on!

Paul

[simmondp]

Thanks for the prompt response. 

We tried a full "factory reset" on the router to ensure anything cached is fully flushed out.  In addition we've tried it on a friends TT Broadband with the same result.

If you are on a PC then simply put CMD into the search to run a Command window and type the following:

nslookup radio.entertainmenttechnologies.co.uk 8.8.8.8
this is Google's DNS, and then try TT's DNS by typing:
nslookup radio.entertainmenttechnologies.co.uk 79.79.79.80

As far as I can see this is a 100% repeatable problem.

Paul

[Michelle-TalkTalk]

Hi Paul,

Could you try powering down the router for a full 30 minutes as this will reset the current session. Could you then retest and let us know if this is still happening please?

Thanks

Michelle