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Kidsafe not on, but sites are still blocked

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2 REPLIES 2
Aliupus
First Timer

Before I moved home, I never encountered this problem, and was able to buy my lottery tickets online and other gambling sites. But ever since I moved, its blocked all the sites as if Kidsafe was on. I've tried turning on and off again, I've tried turning on and allowing such sites. But nothing. Not sure why this is an issue that still pops up for so many years but its a tad annoying when my mobile company has always had the same bug so I can't just go on data and buy from there.

OCE_Ady
Community Team - TT Staff

Hi Aliupus, please reboot your router and then retest and let us know how you get on. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


OCE_Ady
Community Team - TT Staff

If it doesn't fix it please add your landline number to your community profile. 

 

Ady


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.