The TalkTalk community will be unavailable on 4th February while we make a few changes.
During this time you’ll still be able to access the service status page and our help and support site for support during this time.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Online security

Get answers and information about our security products.

Scam letter?

MikeWs34
First Timer
Private Message TalkTalk
Message 2 of 2

1000002630.jpg

0 Likes
1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

Possibly not a scam, @MikeWs34.

 

Talktalk does sometimes have trouble sending out bills, particularly if you use a Talktalk address. 

 

They will start sending a paper bill [and they charge extra for it] so perhaps change the email address you use to log into My Account etc for billing etc.

 

Staff will advise further on here [daytime Monday to Friday].

 

See here for changing the My Account email address:

 

https://community.talktalk.co.uk/t5/Articles/Change-your-My-Account-email-address/ta-p/2205264

 

 

Gliwmaeden2, a fellow customer.