You don't need a code to set up a box.
You may need one for NowTv, for example, if subscribed to an add on service, in which case open the app and input the code to begin watching.
If parental controls are on, you will need the default code of 1234 every time you access age restricted content.
Can you confirm which make of box you have please?
Also what difficulties you are experiencing in more detail please.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
