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TV Support

For help with your TalkTalk TV box, channels and apps.

Audio description on TT hub

Paghammalc
First Timer
Private Message TalkTalk

on ‎27-03-2024 07:11 PM

Message 5 of 5

How do I turn it off using the remote control

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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Paghammalc

on ‎28-03-2024 11:35 AM

Message 1 of 5

Hi

 

What model TV Box do you have ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Paghammalc
First Timer
Private Message TalkTalk
In response to fr8ys

on ‎28-03-2024 11:19 AM

Message 2 of 5

using the audio/del button doesn't work it's driving my wife mad

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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎28-03-2024 07:42 AM

Message 3 of 5

Hi @Paghammalc 

 

Did you turn of Audio Description ?

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎27-03-2024 07:23 PM

Message 4 of 5

Press the AD / del button.

 

Remote control details can be found here

 

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370#:~:text=Rese....

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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